Refunds and Returns
Refund and Return Policy
Overview
If you are not satisfied for any reason, products may be returned within 15 days of shipment for a full credit or exchange. Your item must be unused, and in the same condition that you received it.
Refunds
Once your return is received and inspected, we will email to notify you.
Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchange
We only replace items that are defective or damaged upon receival. If you need to exchange an item, send us an email at [email protected]. We offer Free exchanges!
Shipping Returns
To return or exchange your product, mail your product to:
Strong Crete Tool Co.
P.O. Box 277
Eltopia, WA 99330.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Need Help?
Contact us at [email protected] for questions related to refunds and returns.